FAQs
Do you sell whole bean or ground coffee?
Both. Our bags are whole bean by default, and we're happy to grind for you: tell us your brew method (espresso, moka pot, V60, French press…) in the order note, or ask in any of our cafés. Coffee keeps its aroma longest as whole beans, so if you have a grinder, grind just before brewing. Our brew guides give grind sizes for V60, Chemex and AeroPress. In a hurry? Our drip boxes are ready to brew.
Which coffee should I start with?
Our coffees are marked Filter, Espresso or Omni (good both ways). Then pick a flavour: Fruit Bomb, Juicy, Sweet Tooth, Sour Candy or Funky. Not sure? Taste them first at one of our cafés in Tbilisi.
How long does delivery take?
Up to 3 business days in Tbilisi and up to 5 business days elsewhere in Georgia. The delivery cost is shown at checkout. International delivery is possible on request: write to orders@shavi.coffee for a quote. Full details in our shipping policy.
Can I pick up my order?
Yes, free of charge, at The Hub, our roastery and office at 114 Akaki Tsereteli Ave, Tbilisi. It is not a café and is open by appointment only: choose Pickup at checkout and Giorgi (+995 591 06 90 08) will contact you to arrange a time.
How should I store the beans?
Keep the bag sealed, at room temperature, away from light and heat. Don't put it in the fridge. Most specialty coffees taste best from about a week to six weeks after roasting, and around two to three weeks after opening.
What do washed, natural and anaerobic mean?
They describe how the coffee fruit was removed from the seed after picking. Washed coffees are clean and bright. Naturals are dried inside the fruit and taste sweeter and fruitier. Anaerobic lots are fermented in sealed tanks for funky, wine-like flavours. Read more in Coffee processing methods.
Do you have a coffee subscription?
Our subscription is paused for now. Follow us on Instagram to hear when it comes back.
Something is wrong with my order. What do I do?
Email orders@shavi.coffee with your order number and we will sort it out. See our return policy for details.
Do you supply cafés, restaurants and offices?
Yes. Partners get wholesale pricing, barista training and equipment with installation and service. See Shavi for business or apply for a wholesale account.