New Website Guide

May 17, 2024Shavi Coffee Roasters

Hey there! Here is a quick guide on how to use our new website. If you have any questions or request, please let us know. 

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Log In to Your Account: 

Watch the video

 Or follow the instructions: 

    • Look for the "Account" option on the top right of the website.
    • Click on "Accounts" to proceed.
 
    • Fill in your email address and password in the provided fields.
    • Click on the login button.
    • After logging in, you will see your order history, transferred from the previous website.
    • You can view your address and fulfillment statuses.
Important: All of your previous orders will automatically be marked as ‘paid’ in our new system. However, you may have some outstanding payments. We will review your past payments and orders. Moving forward, orders will only be marked paid upon receiving payment.
    • To log out, click on the "Log Out" option.

 

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Order Form and Reorder: 

 

 

 Or follow the instructions: 

    • Ensure you are logged in to your wholesale account to apply discounts.
Placing Orders 
    • Add products to the cart as you would on any website.
    • Add any specific notes if needed 
    • Proceed to checkout using the cart button on the top right 

Placing Order with Order From: 

  1. Click on "View Order Form" for a faster way to order multiple products in higher quantities.
  2. Select Wholesale Order Form
  3. Chose quantities for each product quickly and efficiently.
  4. View cart and place your order

Re-Order Feature

  1. Access "Previous Orders" to view past orders.
  2. Easily repeat previous orders by adding them to the cart for quick reordering.
  3. View cart and place your order

Finalizing Orders

    • Review the cart with all selected products.
    • Proceed to checkout to complete the order.

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Any Issue? Contact us any time with this buttons: 

 

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